What our customers think

Here at Bassetts Honda, Swansea, we believe that the key to our business is you, the customer.

Customer satisfaction and feedback is vital to us and our business and we always strive to exceed our customer’s expectations.

If you feel that we could have served you better in any way, we would value any feedback you feel that could help us improve our customer satisfaction and also help us exceed our customer expectations.

Your feedback and comments will be used to ensure our service to you is of the highest standard. On the other hand, if you feel that you have experienced excellent service from us, we would also welcome your positive feedback and comments.

A pat on the back always goes a long way.

Tell us what you think

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2012-01-07
I would just like to say a big thank you to all the team at Bassetts Honda in Swansea. The service and staff are Excellent. I would highly recommend. A pleasure to do buisness with. Thank you

Mr S Hawkins, Carmarthen

Rating: 5 out of 5

2012-01-18
Just wanted to say Thank You. All the staff there are superb, sales and service. Looked after me and my wife, everytime we call. Thank you.

Huw Thomas, Swansea

Rating: 5 out of 5

2012-01-26
Dear Mr Bryer, This is our third Honda not to mention a number of friends referred to your place. I would like to congratulate you for having a fantastic team of professionals. We have always dealt with Gwyn Gimblett your sales advisor who weaves such a web that you cannot escape. He is BRILLIANT. You also have Paul Jarrett in finance, what can I say, he is excellent at what he does. He came to our rescue and found us a deal better than we expected. Jessica at reception is so approachable and polite. Like I said YOU HAVE A TEAM TO BE PROUD OF. My congratulations to you. My kids love to come to the showroom as they are free to run around, admire different cars, talk to your team and ask questions kids are best at. We hope to pickup the car soon and would love to meet you. Its always nice to have a new friend to add to the list from Bassetts. Thank you once again Dr S Latif

Dr S Latif, Swansea

Rating: 5 out of 5